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 Why Mystery Shop
Sales Training
Sales Solutions Report
Evaluations
Testimonials

1-800-539-1075

Evaluations

   View a  comparison of over 1,000 equipment, product support, parts, service And rental sales reps we mystery shopped from every major manufacturer who have not received our training

 to

 the sales reps who have gone through our training.

Click On The Links Below To View Our Evaluation Comparisons

 

Equipment Sales Evaluation

Product Support/Aftermarket Sales Evaluation

Service Evaluation

Parts Evaluation

Rental Evaluation

Sample Employee Announcement Letter

 

 

 

 

 

 

 

 

 

 

 

 

 


Our Sales Solutions Report

We present an independent, comprehensive, fact-based and individually measured report, complete with Audio CD of all recordings. Executive Summary of our findings. Graphic results showing how your entire team scored compared to our industry average and employees who have received the CSS training. Interaction log that includes dates and times of all our contacts with your employees. Individual evaluations of your employees performance with over 20 items measured. Copy of quotes we receive from your staff.

Evaluations

We provide you with a performance evaluation developed by the top professionals in the heavy equipment industry in which we evaluate and score your sales team’s presentations. View our equipment, sales, rental, service and aftermarket evaluations.

Why Use Mystery Shopping

The most valuable asset a company has is its customers. Top dealers will take inventory to monitor the parts department and conduct accounting audits to insure financial integrity of their accounting systems. But, what are they doing to insure that the most important asset they have, their customer, is being handled properly?


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