Sales Solution Report

1-800-539-1075

The Sales Solutions Report

We present an independent, comprehensive, fact-based and individually measured report, complete with Audio of all mystery shopping recordings.

Executive Summary of our findings. Graphic results showing how your entire team scored compared to our industry average and employees who have received the CSS training.

We provide you with a performance evaluation, developed by the top professionals in the industry, in which we evaluate and score your sales team’s presentations.

All of the above information includes the dates and times of our interactions so you can see how long it takes your sales team to respond. Click here to view a sample report

All work is done in strict confidence. Our goal is to give you the “facts” so we can develop a targeted training plan to eliminate any areas of sales concern uncovered in "The Sales Solution Report".

Our Sales Solutions Report

We present an independent, comprehensive, fact-based and individually measured report, complete with Audio CD of all recordings. Executive Summary of our findings. Graphic results showing how your entire team scored compared to our industry average and employees who have received the CSS training. Interaction log that includes dates and times of all our contacts with your employees. Individual evaluations of your employees performance with over 20 items measured. Copy of quotes we receive from your Staff.

Evaluations

We provide you with a performance evaluation developed by the top professionals in the heavy equipment industry in which we evaluate and score your sales team’s presentations. View our equipment, sales, rental, service and aftermarket evaluations.

	Why Use Mystery Shopping
The most valuable asset a company has is its customers. Top dealers will take inventory to monitor the parts department and conduct accounting audits to insure financial integrity of their accounting systems. But, what are they doing to insure that the most important asset they have, their customer, is being handled properly?